To ensure that you make the most out of MainNet's products, we offer our customers and partners extensive customer support. If you are looking for technical support for your BPL/PLC project, please go to our Customer Support Portal. Our Field Application Engineers will get back to you as soon as possible.

Return Material Authorization (RMA)

MainNet makes every effort to provide you with the highest quality products available. Should you encounter a problem with our equipment or its installation, please open a new case via our Customer Support Portal, we will be happy to assist you with the analysis and solution of the problem.

If any of your units is analyzed as faulty, you will be requested to complete an RMA Request Form with the unit details, and add it to the open case in the customer support portal.